Healthcare - Solution Architect

Role Overview

Gerent is a leading Salesforce Summit consulting and implementation partner. With over 900 implementations, the agility of a mid-sized firm, and the capabilities of a large integrator, we offer a one-stop shop for all digital transformation needs of our healthcare and life sciences clients.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As a digital transformation partner to payers, providers, and life sciences companies, we are committed to growing and developing our Salesforce and digital transformation talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Healthcare - Solution Architect

You believe that healthcare consumers deserve better. As a Salesforce and digital transformation subject matter expert and healthcare technologist, you take responsibility for exceptional client delivery, proposal development and solution design, supporting new business opportunities, and knowledge management. You will work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. You understand why shifting reimbursement models fuel the revolution of consumer experience economy in the healthcare and life sciences vertical, and that better drug targeting, and population health management form the key to a healthier future. Above all, you want to build that healthier future. You will have deep competencies to lead cloud transition programs to help our healthcare and life sciences clients transition to cloud.


Serves as the technical leader for Salesforce projects for our healthcare and life sciences clients

Leads functional and business process teams

Translates business requirements into well-architected solutions that best leverage the Salesforce and other digital platforms and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Provide hands-on, expert-level technical assistance to developers

Design and manage the execution of test plans to ensure a quality solution is delivered

Follow and understand new Salesforce and game changing digital products, and technical capabilities resulting from product releases and acquisitions

Provide expertise during sales efforts to collaboratively design elegant, functional solutions for our clients and estimate the technical level of effort

Participate in marketing events (for example, conferences, industry events, webinars)

Coach and mentor junior technical and functional team members

Travel Requirements: Willingness to travel up to 50% 

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A passion for improving the lives and experiences of healthcare consumers, member services professionals, care givers, care professionals, and all those engaging in the Healthcare and Life Sciences industries

5+ years of CRM industry experience

5+ years of industry experience in Healthcare & Life Sciences,

Minimum 5 years of Salesforce experience and 2 years Health Cloud experience

Proven ability to design and optimize business processes and integrate business processes across disparate systems

Excellent client-facing written and oral communications skills

Active Salesforce certifications or ability to achieve relevant certifications upon hire.

MBA or MS in a qualitative discipline preferred.

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