Office Hours
with Gerent

A new era for education is on the horizon. We can help you meet it head-on.

The education sector is in the midst of a revolution.

Post-pandemic, institutions of all sizes and types are finding innovative ways to take advantage of a rising demand for learning services and provide more value to their students. However, no two educators approach this reimagination process in exactly the same way. Your organization is unique; your evolution should be, too.

At Gerent, we see every learning institution as an individual. We want to help you achieve your ideal future state on your terms — which is why we’re opening up limited (and entirely free) office hours to forward-thinking program leaders.

What to expect during office hours

Share your institution’s unique approach, challenges, and vision for success

Engage in exploratory conversations with Gerent to uncover high-potential ideas and opportunities.

Receive a summary report and transformation blueprint with actionable insights and next steps.

Choose Your Office Hour

The Cram Session

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60 Minutes

Your time is valuable, so let’s make this quick. During this one-hour session, we’ll dive into your organization’s current situation and explore potential solutions for one area of interest.

Areas of Interest
  • Recruitment & Marketing
  • Admissions & Enrollment
  • Communities & Portals
  • Recruitment & Marketing
  • Admissions & Enrollment
  • Communities & Portals
Your Takeaway
Summary Report
  • Institutional Overview
  • 2021 Strategy
  • Opportunities for Improvement
  • Recommendations
  • Next Steps

The Study Hall

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90 Minutes

Reimagining your student journey is an extensive process — so why not take your time? In our 90-minute study hall, we’ll have the time to review your organization’s position and explore up to 6 potential areas for growth.

Areas of Interest
  • Recruitment & Marketing
  • Admissions & Enrollment
  • Communities & Portals
  • Reporting & Metrics
  • Alumni Engagement
  • Technology Roadmap
Your Takeaway
Summary Report
  • Institutional Overview
  • 2021 Strategy
  • Opportunities for Improvement
  • Recommendations
  • Next Steps
Initial Transformation Blueprint
  • Strategic Priorities
  • Tactical Solutions
  • Salesforce Product-mapping & Definitions

Featured Instructors

April Bollwage

Education Practice Lead

April has spent over 20 years working in education and training. Her most recent leadership role in organizational and customer operations gives her a unique insight into the challenges and opportunities facing today’s institutions.

She has developed and redesigned processes to support a network of 60 domestic learning centers and their relationships with over 500 higher ed partners. April specializes in enrollment management, strategic operations, and student experience.

Gordon Forsythe

Gerent Digital Senior
Practice Lead

Gordon is a digital business executive focused on realizing growth initiatives through digital product design, customer experience innovation, and performance marketing. He has successfully led digital transformation projects for higher education clients, such as NYU and Monmouth University. Gordon brings expertise in digital business strategy, product management, digital marketing, content management and analytics, with implementation experience across the Salesforce platform.

Will Shu

VP of Technology

Will has worked in the technology industry for over 27 years. He has spent the last 10 years spearheading Salesforce digital transformation in the finance and education sectors. This experience has provided unique insights into the issues many businesses face during a digital migration.

His most recent senior leadership role in a global language training organization has led to a worldwide Salesforce implementation and fostered internal adoption of the new platform. Will specializes in strategic thought leadership, technology innovation, and senior IT management.

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Selected Areas of Interest
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