Episode 14: Digital Transformation Sweeps Through The Insurance Industry

The insurance industry is recognizing how technology can make a huge impact on how customers buy it, where they buy it and from whom. Technology is even pioneering what they can buy and how long they own it. In short, the old insurance industry is being taken down to the studs and rebuilt.

In this episode, we’ll hear from two leading experts on how technology is revamping the dusty, old insurance industry and bringing it into the 21st century. Both our guests, Donn Vucovich and Julie Zimmer, have designed and implemented technology solutions in the insurance marketplace and one of them, Julie Zimmer, was a principal and co-founder of Embroker, a new breed of company known as an Insurtech, an insurance firm powered by digital technology.

The insurance industry is recognizing how technology can make a huge impact on how customers buy it, where they buy it and from whom. Technology is even pioneering what they can buy and how long they own it. In short, the old insurance industry is being taken down to the studs and rebuilt.

In this episode, we’ll hear from two leading experts on how technology is revamping the dusty, old insurance industry and bringing it into the 21st century. Both our guests, Donn Vucovich and Julie Zimmer, have designed and implemented technology solutions in the insurance marketplace and one of them, Julie Zimmer, was a principal and co-founder of Embroker, a new breed of company known as an Insurtech, an insurance firm powered by digital technology.


During their conversation, the pair touch on:


01:54 – 3 areas that the insurance industry needs to transform with technology

08:27 – The reasons for the rapid growth of Insurtechs

12:33 – Digital Distribution gives customers more choices and the ability to self-serve

22:55 – Carriers must recognize that digital devices are the pathways to customers


Episode Guests:

Julie Zimmer

Senior InsurTech Executive focused on distribution and sales strategies

Over the span of her three-decades-long career, she has built a name for herself as a veteran corporate leader with expertise in up-scaling sales organizations, leveraging data to create exceptional customer experiences, and creating innovative ways to improve insurance transactions.


Donn Vucovich

Insurance Practice Lead, Gerent

Donn Vucovich is a multidimensional business executive with 30 years of deep experience in the insurance vertical. He has successfully led organizations through numerous transformations by leveraging his ability to develop and execute operational and technical strategies, deliver hands-on leadership, and offer sharp financial acumen. As Gerent’s Insurance Practice Lead, he serves as a trusted advisor to senior executives in the insurance industry.