Episode 18: Is Online Learning Really Working?

“Stay out of school” isn’t advice educators ever thought they would be giving their students — but in March of 2020, many did exactly that. The rise of a global pandemic forced education providers of all levels and types to transition to fully-remote formats. Some were prepared; others were overwhelmed. 

In this episode of the Ahead of the Curve Podcast, host Chris Henry connects with two industry experts to assess how educators have succeeded — and fallen short — in transitioning to an all-digital approach amid the Covid-19 pandemic. Together, they take a deep dive into the challenges of online instruction and consider how educational institutions can leverage technology to achieve success in the post-pandemic market.

“Stay out of school” isn’t advice educators ever thought they would be giving their students — but in March of 2020, many did exactly that. The rise of a global pandemic forced education providers of all levels and types to transition to fully-remote formats. Some were prepared; others were overwhelmed. 

In this episode of the Ahead of the Curve Podcast, host Chris Henry connects with two industry experts to assess how educators have succeeded — and fallen short — in transitioning to an all-digital approach amid the Covid-19 pandemic. Together, they take a deep dive into the challenges of online instruction and consider how educational institutions can leverage technology to achieve success in the post-pandemic market.


Listeners will gain new insights into:


6:20 — How the shift to remote learning challenged educators and why some learning organizations found themselves playing catch-up

11:05 — What technology can do to reimagine e-learning norms, bolster engagement, and improve student satisfaction

15:30 — Why some higher education institutions and training providers will need to re-strategize their course content in light of the Covid-19 upskilling boom

18:56 — How Salesforce helps administrators improve retention and course completion rates by proactively identifying students who need additional guidance or support


Episode Guests:


April Bollwage

Senior Director of Education, Gerent

April Bollwage has spent over 20 years working for education and training organizations. During the time, she developed and redesigned processes to support no fewer than 60 domestic learning centers and 650 colleges and universities. While she keeps her finger on the pulse of the education sector at large, her personal specialty is in strategic operations and enrollment management.


Jeff Hutcheson

Founding Partner at Global Ed Professionals

For the past three decades, Jeff Hutcheson has dedicated his career to furthering international education. His expertise lies in forging cross-border academic partnerships and collaborating with partner schools, government agencies, and associations to build learner pipelines and empower students to achieve success.