What is the role?
Analytics Sr. Consultant will join the implementation team at Gerent who shares our vision of bringing the power of cloud computing to enterprises.
Responsibilities:
Leads discussions with clients to address and answer specific business questions, capture requirements and provide consultative guidance on solution/delivery options
Collaborate with Gerent’s internal business development and client teams to develop innovative analytics solutions that solve business challenges and align to industry best practices
Leads the implementation of technical/architectural aspects of Analytics solutions
Performs analytic software configuration and coding
Utilize advanced analytics techniques such as predictive modeling, machine learning algorithms, and statistical analysis to derive actionable insights and drive strategic decision-making for clients.
Clearly and succinctly communicates findings and insights to customers with proper verification and validation techniques
Follows internal methodologies and standardized approaches and seeks to continuously improve them based on experience
Implement data governance frameworks and data quality management processes to ensure data accuracy, consistency, and reliability across analytics solutions. Develop strategies for data governance and data stewardship.
Assess and mitigate risks related to data security, privacy, and compliance within analytics projects. Ensure adherence to regulatory requirements and industry standards.
Develops and teaches best practices in relevant analytics areas
Mentors and coaches Analytics Associate Consultants
Complete Gerent learning program for Business Analysis and Consultants. Certification path to be determined after start date with your manager.
Qualifications:
Salesforce and/ or Salesforce CRM Analytics (FKA Tableau CRM) consulting experience is a big plus
5+ years of experience in CRMA (FKS Einstein Analytics and Tableau CRM) with SAQL and JSON Knowledge.
Focus and experience on CRMA. 5 years working with Analytics tools.
Working knowledge of Business Analytics and hands-on experience with one or more data visualization tools E.g. Tableau, Salesforce CRM Analytics (fmr. Tableau CRM), Microsoft Power BI, IBM Cognos, SAS, MicroStrategy etc.
Data preparation for analysis through data manipulation queries (SQL/ No SQL) or ETL
Some working experience in a consulting environment and/or working experience with stakeholders to understand and achieve business goals using data Experience:
3+ years of hands-on experience in working with any BI tool and Collect, cleanse, massage, and organize data in SQL and/ or No-SQL environments.
Ability to understand and/ or define semantic data models as per requirements.
Fluency in SQL and good knowledge of relational databases.
Understanding of Agile software methodology.
Demonstrated experience using statistical and predictive analytics and/or machine learning techniques to solve real business problems
Any BI tool (Tableau, CRM Analytics, Microsoft Power BI, SAS, MicroStrategy etc.) certification is a plus.
Agile Consulting Delivery experience
Salesforce and/ or Salesforce CRM Analytics (fmr. Tableau CRM) consulting experience is a big plus
Practical experience in one or more CRM software products (e.g., Salesforce, Siebel, Oracle, Clarify, Vantive, PeopleSoft, NetSuite, etc.)
Familiarity with Waterfall and/or Agile delivery methodologies
Exemplary interpersonal skills and ability to work in a team
Demonstrated ability to participate/ lead client interactions and communications
Ability to problem solve creatively and learn quickly
Willingness to help out as needed in the Business Development processes E.g Demo development, proposal writing etc.
Strong understanding and command of the English language including written, analytical and verbal communication skills
Certifications: Salesforce certifications:
Tableau CRM & CRM Discovery Consultant
Salesforce Administrator
Salesforce Business Analyst
Nice to have:
Data Cloud
Tableau analyst certification
Tableau desktop
Technical Requirements:
Working with Business Analytics and data visualization tools to perform insights analysis on varied data (E.g. Tableau, Salesforce Einstein Analytics, Birst, Microsoft Power BI, etc.)
Preparing data for analysis through data manipulation, data wrangling or ETL
Visualizing data to communicate insights
Working in a consulting environment and/or working with stakeholders to understand and achieve business goals using data
Demonstrated experience with CRMA, Analytics tools and Salesforce Tableau CRM / T-CRM (previously Einstein Analytics, now CRM Analytics)
Salesforce Platform Knowledge: Solid understanding of the Salesforce platform, as CRM Analytics is tightly integrated with Salesforce.
CRM Analytics Platform: Proficiency in using CRM Analytics tools and features, including Dataflows, Recipes, and Data Explorer.Ability to create and manage datasets to fulfill business requirements and dashboards within CRM Analytics.
Data Preparation and Transformation: Experience in data preparation, cleansing, and transformation using Dataflows and Recipes.Knowledge of ETL (Extract, Transform, Load) processes to prepare data for analysis.
Dashboard and Widget Creation: Skill in designing and building interactive dashboards with a focus on user experience.Ability to create and customize widgets to present data in meaningful visualizations.
Data Analysis, SQL and SAQL(Salesforce Analytics Query Language): Strong data analysis skills with the ability to write SQL queries for data extraction and transformation. Understanding of data quality and governance principles.Proficient in writing SAQL queries for more advanced and customized analytics requirements.Understanding of the SAQL syntax and its application in creating complex data queries.
Machine Learning Integration:Familiarity with incorporating machine learning models into Einstein Analytics for predictive analytics.Understanding of how to leverage Einstein Discovery for automated insights.
Integration: Knowledge of integrating CRM Analytics with various data sources, including external databases and APIs.Ability to set up data connections and maintain data synchronization.
Client Interaction: Excellent communication and presentation skills to interact with clients and understand their business requirements.Ability to translate business needs into technical solutions.
Customization and Development: Experience in customizing Salesforce through declarative tools and Apex coding to meet unique business requirements.Knowledge of creating custom analytics components, recipe creation and tweak data flows for dashboards.
Industry Knowledge:Familiarity with industry-specific CRM and analytics requirements to tailor solutions to different business domains.
Training and Documentation: Ability to provide training to end-users and create comprehensive documentation for implemented solutions.
Exemplary interpersonal skills and ability to work in a team
Demonstrated ability to lead client interactions and communications
Ability to problem solve creatively and learn quickly
Strong understanding and command of the English language including written, analytical and verbal communication skills
Willingness to help out wherever needed
Quality Microsoft Office skills, including Word, Excel and PowerPoint
Soft skills:
People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships
Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery
Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.
Accountability — Must be willing to take ownership of and responsibility for clients success
Communication and presentation skills — Must present complex information to both technical and non-technical audiences.
Innovation, creativity, and problem-solving — Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources.
Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services use cases
Leadership Qualities:
Must have a strong commitment to living in service to others
Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times
Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies
What we can offer you:
Competitive salary
WFH
FTO
Paid major holidays
Healthcare, dental, vision coverage
401k
At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.
The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services.
Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors.
We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us.
Why work with Gerent?
Relationships are our gold standard.
We put our people first because we know the way we treat our employees is the way they’ll treat our customers.
Learning never stops.
Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.
Working to live.
Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families.
Embracing our differences.
Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.
We see and seek the best in people.
We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.
Greater than the sum of our parts.
We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.
Constantly striving for excellence.
When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.
Doing the right thing.
We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small.
We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today!
