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Transformation @ Work

Episode 18: What’s New and What’s Coming - Looking Back at Dreamforce and Ahead to 2023

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Transformation @ Work

Episode 18: What’s New and What’s Coming - Looking Back at Dreamforce and Ahead to 2023

Dreamforce 2022 gateway entranceTransformation at Work podcast background

Transformation @ Work

Episode 18: What’s New and What’s Coming - Looking Back at Dreamforce and Ahead to 2023

Anandhi Narayanan

Business Transformation & Strategy Leader
Gerent

Anandhi brings over 17 years of experience in manufacturing, not just with technology, but with the people and processes that can lead to meaningful change. During her tenure in IT, she led digital transformations for finance, supply chain, operations and sales operations. For the past 4 years as a consultant, she has directed cross-cloud implementations, driving strategy and thought leadership for supply chain organizations across the Salesforce ecosystem.

Kal Shah

Insurance Leader
Gerent

Kal is a professional services executive with a proven record of driving success for customers across the financial services, healthcare, telecommunications and technology industries. As a veteran transformation leader, Kal is adept at helping executive and cross-functional teams mobilize for transformation, simplify operational processes, and adopt high-value Salesforce enterprise solutions. Previously, he was responsible for the growth and success of strategic Salesforce accounts while building a successful global advisory business supporting various industries.

Jim Rogers

Former SVP, Healthcare & Life Sciences
Gerent

A registered nurse by training, Jim Rogers has been in healthcare for over 27 years, with 23 years of those spent as an RN and over 15 years running healthcare operations and service lines. He also brings 12 years of experience as a Salesforce customer and partner and, prior to joining Gerent, dedicated 7 years to helping payers and providers create engaging patient experiences with Salesforce Health Cloud.

If you want a clear picture of what’s coming to Salesforce in the new year, there’s no better place to look than Dreamforce. This year’s event was no exception: Dreamforce 2022 was jam-packed with announcements that are going to impact businesses in a big way during the new year. From the rollout of Salesforce Genie, which brings game-changing real-time data to Salesforce, to major announcements on newly-introduced products such as Automotive Cloud and Net Zero Cloud, to key conversations about Salesforce’s direction in the year ahead, there was something for virtually every industry during the event.

In this episode of Transformation @ Work, we sit down with the Gerent ambassadors who attended Dreamforce for an in-depth look at what makes the event so special, and what businesses need to pay attention to in 2023.

If you want a clear picture of what’s coming to Salesforce in the new year, there’s no better place to look than Dreamforce. This year’s event was no exception: Dreamforce 2022 was jam-packed with announcements that are going to impact businesses in a big way during the new year. From the rollout of Salesforce Genie, which brings game-changing real-time data to Salesforce, to major announcements on newly-introduced products such as Automotive Cloud and Net Zero Cloud, to key conversations about Salesforce’s direction in the year ahead, there was something for virtually every industry during the event.

In this episode of Transformation @ Work, we sit down with the Gerent ambassadors who attended Dreamforce for an in-depth look at what makes the event so special, and what businesses need to pay attention to in 2023.

Key Insights

01:36: What exactly is Dreamforce, anyway?

02:30: What made Dreamforce so special (especially in 2022) for the ambassadors in attendance

05:41: Automotive Cloud: a massive opportunity to reach new customers in an underserved industry

07:49: Net Zero Cloud: promising potential to transform the nonprofit sector and help change the world

8:49: The importance of equity in healthcare, and how Salesforce can help

9:26: The one concept on everyone’s mind at Dreamforce: Real-time data

10:41: Salesforce Genie: game-changing real-time data capabilities for customers across industries

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